Política de reembolso
A Different Store - Return & Warranty Policy
We pride ourselves on customer satisfaction at A Different Store. If for any reason you aren't fully satisfied with your purchase, please review our return and warranty guidelines below:
30-Day Return Policy:
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Return Window: Items can be returned within 30 days of the delivery date.
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Condition for Full Refund: To qualify for a full refund, the returned item must be in the same condition as when it was originally sold. This includes:
- All original packaging and materials.
- No signs of wear, damage, or modifications.
- All accessories, manuals, and bonus items included in the original sale must be present.
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Initiating a Return: To start a return process, contact our Customer Service team with your order number and reason for return. Instructions for shipping and any additional details will be provided upon contact.
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Refund Process: Once the item is received and inspected, if it meets the above criteria, a full refund will be issued. If the item does not meet the criteria, a partial refund or store credit might be offered at A Different Store's discretion.
90-Day Limited Warranty:
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Coverage: A Different Store offers a 90-day limited warranty covering repairs or replacements of products with manufacturing defects.
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Claim Process: Should your product show signs of a manufacturing defect within the warranty period, please contact our Customer Service team. They will guide you through the warranty claim process.
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Repair/Replacement: A Different Store reserves the right to either repair the defective item or replace it with a comparable product, at our discretion.
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Exclusions: The warranty does not cover damages due to misuse, neglect, accidents, modifications, or any other reasons not originating from manufacturing defects.
Thank you for shopping with A Different Store. We value your business and are committed to ensuring a positive shopping experience. If you have questions about this policy or need further assistance, our Customer Service team is here to help.